Store Policies

A. Ordering

Product Availability: All products are subject to availability. If an item is out of stock, we will notify you as soon as possible and provide an estimated restock date or alternative options.
Order Confirmation: You will receive an email confirmation once your order is placed. Please review your order details and contact us immediately if any changes are needed.

B. Payment

Payment Methods: We accept major credit cards, PayPal, and other payment methods as specified on our website.
Pricing: Prices are listed in USD and are subject to change without notice. Sales tax will be applied where applicable.

C. Returns, Shipping, and Exchanges

For more information on this visit here.

E. Privacy

Data Protection: Your personal information is confidential and will not be shared with third parties, except as required by law. For more details, please review our Privacy Policy.

A. Purchasing

Product Inspection: Customers are encouraged to inspect products before purchasing. Our staff is available to answer any questions and provide assistance.
Payment Methods: We accept cash, major credit cards, and store gift cards.

B. Returns and Exchanges

Return Policy: In-store purchases can be returned within 14 days for a full refund, provided the items are in original condition with the receipt.*
In order to maintain the integrity of our inventory, we do not accept returns of any trading card games (i.e. Pokemon, Digimon, Disney Lorcana, Flesh and Blood, Magic, Yugioh, Dragon Ball Super, etc.).
Exchange Policy: Exchanges can be made within 14 days, subject to product availability. The original receipt is required.
Exceptions: Sale items and opened trading card packs are final sale and cannot be returned or exchanged.

*A restocking fee (15%) may be applied on a case-by-case basis.

C. Store Rules

Conduct: Customers are expected to behave respectfully towards staff and other customers. Disruptive behavior will not be tolerated.
Safety: No eating, drinking, or smoking inside the store. Children under 12 must be accompanied by an adult.
Events: Participation in store events is subject to event-specific rules and guidelines, which will be communicated at the time of registration.
Visit our store rules page for further information.

D. Customer Service

Assistance: Our staff is available to help with any questions or concerns. Please don’t hesitate to ask for assistance.
Feedback: We value your feedback. Please share your thoughts and suggestions with us to help improve our services.